BEST QUALITY ,BEST SERVICE
**Welcome to our NO.1 MASCOT wholesale store! We are a professional worldwide wholesale company. High product quality, reasonable prices, excellent customer service and a reliable credit standing is our tenet.
**If you like our products, please add my shop to your “My Favorites” list.
**We maintain high standards of excellence and strive for 100% customer satisfaction! Five star positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutial or negative feedback, so that we can satisfactorily address your concerns.
**If you have any problem, please send an message to us, we will reply your email within 24 hours.
If no response within 24 Hours, please check the spam in your mail box. And try to contact us via Aliexpress message for your problem. We will do our best to solve your problem.
Please come back soon and visit us again!
product size :
158cm-168cm (5.2 feet – 5.5 feet) S
168cm-180cm (5.5 feet – 5.9 feet) M
180cm-192cm (6 feet – 6.3 feet) L
192cm-200cm (6.3 feet – 6.6 feet) XL
200cm-210cm (6.6 feet – 6.9 feet) XXL
Product: brand new
Adult Size: ONE SIZE FITS MOST Adults 5’3″(160cm) to 5’11″(180cm) tall and under 200 lbs weight. If you need larger or smaller size, please send us your height and weight. We charge a little extra fee for larger size.
Included Accessories: Mascot head, mascot body, shoes or shoe covers, gloves, (tail), etc.
Material: Head: EPE (not paperboard). Perfect Vision, Lightweight, Breathable & Washable Inside
Outer Fabric: Short hair velvet
lining Materials: POLYESTER TAFFETA
filling Material in Mascot Costume body: polypropylene cotton
Weight: Total weight of costume (includes head) is only 4-6 lbs usually
Package: Put into thick box, size: 55*55*55CM 8O*60*50
Cleaning Instructions: Spot clean with a damp rag. For a complete cleaning after the costume has been worn several times, we suggest taking the costume to the drycleaners
1.Fur Costumes Hand wash or use large front loading commercial machine. Use cold water and mild detergent.
Hang dry; do not use heat to dry!
2. Foam Costumes Hand Wash or dry-clean only.
Hang dry only
3.Head Use upholstery spray foam cleaner or mild detergent and damp sponge.
Do not soak or immerse in water
Characteristic: 1.Head material: the head material is EPE; it is different from the paperboard material that now most of costume head are made with.
2.Light: The head material is EPE, so it make the head lighter than paperboard material, and the user can wear it for a long time, and not feel very tired ,and not add the shoulder pressure
3.Head material: We use the advanced machine to manufacture EPE head, it is stronger and enough hard to avoid to break when it meet strike accidentally ,User head can be protected very well, but paperboard head was produced by paperboard pieces, they was usually agglutinated by the bad gluewater ,this kind of head is not very firm, and very easily to turn into fragment, At the same time, the gluewater do harm to the User, It makes the User headache or feel unhappy.
4.Breather and vision: User can breath very well when he wears it, there are the hole of eyes and mouth and the neck area, They have enough ventilation for User, User have a good vision from the head eyes or mouth.
5. Eye net: there are plastic net on the costume eye, They can prevent the dust or the others into the User eyes.
6. Waterproof: EPE material can be Water resistance
7.Costume fabric: We choose the high quality fabric for our costume. we fill polypropylene cotton Material in the middle of outer and inner fabric, It make the costume soft and verisimilitude.
Customized service: We can customize personal costume for you according to the pictures you provide or the material or size you require.
***If you have any question or concern about your order, please feel free to email us. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.
** *International Buyers* Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check your country’s custom office to determine whether these additional costs will be prior to bidding / buying
1. If there is something wrong with the product, please contact us within 3 days. Product exchange notified after 3 days may not be honored for replacement.
2. The product MUST be returned in its original presentation package. And the product could be returned only if it is natural broken and it has never been used Please include in the returned package your name, email address, telephone number, and reason for return.
3. Buyer should be responsible for ALL Return shipping costs.
If the item that was delivered to you is not what you ordered or if the delivery did not arrive 30 days after the supplier confirmed shipment, please contact the supplier immediately. You can also submit a Refund Request here.
If the product have broken by the transport,pls let us know when you receive the product,we do not accept the customer request of the refund if the mascot have been received more than 3 days.we do not accept the customer request of the refund if the mascot have been used.
If no agreement is reached, please submit a Mediation Request and provide relevant evidence. AliExpress will contact both parties and mediate based on the evidence provided. All decisions made by AliExpress are final.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|